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# Contact Us

Last Updated: November 2025

### 📧 Email Support

General Inquiries: support@helixmediaengine.com

Partnership Inquiries: partnerships@helixmediaengine.com

Press & Media: press@helixmediaengine.com

### 🏢 Business Information

Company: Helix Media Engine

ABN: 66 926 581 596

Type: Digital Publishing Network

Location: Australia

### 💬 Customer Support

For support with any of our websites, please email support@helixmediaengine.com with:

- Which website you're contacting us about
- Your question or issue
- Any relevant order/transaction details

Response Time: We aim to respond within 24-48 hours.

### 🌐 Our Network

Longevity Futures: longevityfutures.online

Event Followers: eventfollowers.com

More sites coming soon!

## Frequently Asked Questions

### How do I cancel my subscription?

Email us at support@helixmediaengine.com with your email address and the website/service you'd like to cancel. We'll process it within 24 hours.

### How do I request a refund?

Email us at support@helixmediaengine.com with your transaction details. Refund eligibility depends on the specific product/service purchased.

### Where can I report an issue?

Please email support@helixmediaengine.com with details of the issue. Include screenshots if possible.

### Partnership opportunities?

For partnership inquiries, please email partnerships@helixmediaengine.com with your proposal.